Thank you for visiting NeuroEnergizur. This Refund and Returns Policy explains how refunds work when you purchase products, guides, or digital content from https://neuroenergizur.com/.
By making a purchase on our website, you agree to the terms below.
1. Digital Products (E-books, Guides, PDFs, Courses)
Since digital products are delivered instantly and cannot be returned, all digital product sales are final.
Refunds are not offered for:
- E-books
- PDF guides
- Downloadable files
- Online content
- Digital access products
Please make sure you review the product description carefully before buying.
2. Incorrect or Duplicate Purchase
If you made:
- A duplicate payment
- A payment error
You may request a refund within 24 hours of purchase.
Email us at [Add your email] with:
- Order number
- Transaction screenshot
- Explanation of the issue
We will review your request and respond as soon as possible.
3. Failed or Incomplete Downloads
If you face a download issue, we can:
- Resend the download link
- Help you access the files again
This does not qualify for a refund but we will make sure you receive your product.
4. Unauthorized Transactions
If you believe your payment was made without permission, contact us immediately at [Add your email].
We may ask for proof so we can investigate the claim.
5. No Physical Returns
We do not sell physical products, so returns or exchanges do not apply.
6. Processing Time for Approved Refunds
If your refund request is approved (only in special cases), please allow:
- 3–7 business days for processing
- Additional time depending on your bank or payment provider
7. Contact Us
If you have questions about this Refund & Returns Policy, you can reach us at:
Email: support@neuroenergizur.com
Website: https://neuroenergizur.com/
